Capture what is still open
List outstanding room requests, expected late arrivals, and rooms awaiting inspection. Keep completed tasks out of the open list so the next shift can see what matters.
Assign a clear next action
For each item, note who is responsible and what should happen next. Add a time only when there is a real deadline or commitment.
Confirm important changes
Walk through booking amendments and room moves with the incoming colleague. Ask them to confirm the next step rather than assuming a written note has been understood.
THE TAKEAWAY
Explore more stories ↗Start with a clear routine, make responsibilities visible, and refine the process with your team.